Tennessee’s attorney general said he would look into whether the live-events site Ticketmaster violated consumers’ rights and antitrust regulations, citing glitches on the platform during the sale of tickets for Taylor Swift’s “Eras” tour that left some fans stranded in hours-long virtual queues.
Jonathan Skrmetti (R) said his office had received complaints from people who tried purchasing tickets for “Eras,” Swift’s first tour in more than four years, and said they faced a chaotic process and a “severe lack of customer support” from Ticketmaster. It was not clear Thursday whether the attorney general had opened a formal investigation.
Source:washingtonpost.com